Terms of
Service.

1. Using the service

By creating an account, you agree to these terms. You must be authorized to act on behalf of your organization, and the content you train your chatbot on must be content you have the rights to use.

2. Your account

You're responsible for maintaining the security of your account credentials and for all activity under your account. Notify us immediately at support@evasionchat.pinktree.co if you suspect unauthorized access.

3. Acceptable use

You agree not to use the service to:

• Train a chatbot on content you don't have rights to use
• Deploy a chatbot that impersonates a real person without consent
• Attempt to reverse-engineer, resell, or white-label the platform without a separate agreement
• Use the service to send spam or unsolicited bulk messages
• Violate any applicable law or third party's rights

4. Billing

Paid plans are billed monthly or annually as selected at signup. [Specify your actual refund policy, proration rules, and what happens on failed payment.]

5. Your content, your data

You retain ownership of the content you upload and the conversation data your chatbot generates. We only use it to provide the service to you, as described in our Privacy Policy.

6. Service availability

We aim for high availability but don't guarantee the service will be uninterrupted or error-free. [Add your actual SLA and uptime commitment here if you offer one, especially for Enterprise plans.]

7. Termination

You can cancel your account at any time from your dashboard. We may suspend or terminate accounts that violate these terms, with notice where practical. [Specify your actual notice period and data export window on termination.]

8. Limitation of liability

[This section needs a lawyer. It typically caps liability at fees paid in the preceding 12 months and excludes indirect/consequential damages — but the exact language should match your risk tolerance and insurance coverage.]

9. Changes to these terms

We'll update the “Last updated” date above and notify active customers by email of material changes.

10. Contact

Questions about these terms? Reach us at support@evasionchat.pinktree.co.