Loft Digital Agency
The challenge
Clients kept asking for a chatbot as part of their engagement, but standing up and managing a separate tool per client wasn't sustainable for a small team.
The solution
The agency adopted the platform's multi-tenant setup to train and deploy a separate chatbot for each client's own website and content, managing all of them from one dashboard rather than juggling separate logins and tools per client.
The outcome
The agency now offers chatbot deployment as a standard part of its service offering, with new client chatbots going live in a fraction of the time it previously took to scope and build a custom solution.
“We run a separate chatbot for each of our clients — all from one dashboard.”
